© 2018 by STUDIO AEVI

Shipping Policy

Good news! AEVI ships worldwide!

Due to the fact that all of our items are handmade for our customers after they placed their order, shipping may take some extra time. See here the estimated shipping time and cost per area.

Netherlands - up to 5 working days | PostNL 4,95 euro

Rest of Europe - up to 7 working days | DHL 9,00 euro

Worldwide - up to 14 working days | DHL 13,00 euro

You will receive an email with tracking code when we have shipped your order.

Return & Exchange Policy

We of course hope you will be satisfied with your purchase. If for some reason you are not, you have fourteen days from the date you received your order to return the product. If anything is wrong or insufficient with your items, please contact us via info@studioaevi.com. After we accepted your return request, you will receive a return form you need to include in the box. We strive to get back to you as soon as possible. Because of all items are handmade, we first have to receive your email before we accept returns. If your item was ordered as made-to-measure, we do not accept returns unless the item is damaged. The costs and responsibility of the return shipment are for your account. If goods are used, worn, damaged or incomplete we have the right to refuse returned items. The refund will take place after receipt and inspection within 14 working days.

 

NOTE: STUDIO AEVI can only transfer the refund to the account where the original payment came from.

You can send the package with the return form to:

 

STUDIO AEVI

Henriette ronnerstraat 7-1

1073KM Amsterdam

The Netherlands